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Statement regarding incident in Ohio

Upon our investigation, we determined that this was not an act of discrimination. In fact, English is not the driver’s first language either. Our policy states that customers must be transported to the destination that is printed on their tickets, and the customers were upset and became unruly when the driver refused to drop them

Statement Regarding CBP

While we are required to comply with the law by allowing Border Patrol agents to board our buses when they ask to do so, we do not support or coordinate these searches, nor are we happy about them. We understand that this practice negatively impacts our customers, and we have had conversations with the Border

Website alert: Feb. 3 and Feb. 6

FEBRUARY 3: WEBSITE ALERT: We have scheduled maintenance to Greyhound.com, mobile.greyhound.com and the Greyhound mobile app on February 3 between approximately 1 a.m. and 3 a.m. CT. If you’re traveling during this time please print your tickets and look up your station’s location before 1 a.m. CT. Customers will not be able to book or

Statement regarding incident in Ft. Lauderdale

Many of you have reached out about your concerns of what happened in Fort Lauderdale this weekend. We hear you, and we are listening. We are required to comply with all local, state and federal laws and to cooperate with the relevant enforcement agencies if they ask to board our buses or enter stations. Unfortunately, even routine transportation checks

Feb. 10, 2017 Statement

The tragic incident almost nine years ago near Portage la Prairie, Manitoba has never been forgotten. Greyhound remains committed to ensuring the safety of our customers and employees. While airport-style security is impractical given the rural nature of our network, we are taking steps to ensure the perpetrator of this horrific event never steps foot

#GreyhoundYes Social Media agreement

Please read this agreement carefully since it contains important information that affects your legal rights. By sending the hashtag #GreyhoundYes to Greyhound on social media, you are agreeing to the terms outlined below. In short (since we know you’re probably looking at this on a hand-held device): You own the Content you created and this

As an international transportation carrier our buses and drivers are subject to all local and federal laws and regulations. Greyhound is legally mandated to cooperate with law enforcement when they are enforcing the law. While we will comply with law enforcement when required, we have no partnerships with the Department of Homeland Security or any

Greyhound Expects More Than a Half Million Customers to Travel This Thanksgiving

Traveling with Greyhound made even more convenient with a brand new website, BusTracker and partnership with Parking Panda DALLAS (Nov. 18, 2015) — As the largest provider of intercity bus transportation and with more than 500,000 customers expected to travel to more than 2,300 destinations across the United States, Greyhound is preparing for one of its busiest

Greyhound Upgrades Mexico-Texas Routes With Direct Service

Following initial launch in July, iconic American brand continues to enhance customer comfort and convenience while offering best-in-class safety features and lowest fares guaranteed DALLAS (Nov. 18, 2015) - Greyhound, the largest provider of intercity bus transportation in North America and the first U.S.-based intercity bus company to operate domestic service within Mexico, today announced that its daily departures

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  • Statement regarding incident in Ohio Read »
  • Statement Regarding CBP Read »
  • Website alert: Feb. 3 and Feb. 6 Read »