Thank you Tampa Team
I’d like to give a HUGE shout out to your Tampa team! The manager Emilio Clifton, Rene and Scott… really everyone from all shifts there. My mother was stuck in Tampa due to the Hurricane along with many others. She only took enough cash with her for the day, she spent that on a hotel, then went back to the bus station to wait until the roads were cleared.
She listened to many people complain to your team about the weather but she said the employees were very patient and compassionate with the passengers. One passenger was supposed to be back in California by then and had no money for a room or food because of the storm. Again your staff handled the situation with heart and patience. Less than one hour later pizzas arrived for those at the station. I know it makes me feel better to know that she was safe and was among people that care as I was 2,000 miles away from her.
It is all too often that people jump on social media to complain. I want to make sure that your team gets the acknowledgment that they are doing an amazing job! Someone has done an excellent job on training them how to handle unusual situations with heart.