Looking back at 2014
2014 has been an amazing year here at Greyhound and we can’t believe it’s already coming to a close. From celebrating our 100th anniversary to transforming our business, let’s take a look at some of our favorite moments from this year.
A century on the open road
For the last 100 years, our customers have left the driving to us and let us help them discover the joys of the open road. In 1914, Carl Wickman had no idea his two-mile run driving coal miners between Alice and Hibbing, Minn. would one day become the largest intercity motorcoach carrier in North America serving more than 3,800 destinations.
As our president and CEO Dave Leach said earlier this year, “Our vision fuels our purpose. Each day we set out to provide solutions for an increasingly congested world by keeping people moving and communities prospering.”
We celebrated our milestone by surprising customers with live musicians and refreshments in terminals across the United States on our anniversary date and launched www.GreyhoundHistory.com so our customers can see a digital timeline of our business.
We then hit the road with our Centennial Tour to visit 40 different markets over eight months! Our two tours crossed the United States from New York City to Los Angeles each with a museum bus, our vintage fleet and a modern bus stopping nearly every weekend along the way to celebrate this milestone.
Greyhound’s Helping Hounds
With terminals across North America, our employees know how important it is to give back to the communities we serve. Our long-standing Helping Hound program gives our local teams the opportunity to support causes that help the communities Greyhound serves every day. While our Helping Hounds have been active in communities all across the continent, some of our favorite moments from this year were when our network of employees came together to celebrate our second annual Greenhound Day supporting National Runaway Prevention Month and took part in the ALS Ice Bucket Challenge. We were also thrilled to serve as Olympian Clara Hughes’ home away from home as she biked across Canada this year to drive awareness of mental health!
A year in technology
In the last year, we’ve rolled out a number of new ways to help our customers connect with us. We launched our official Instagram page, mobile website and app for iOS and Android users to make booking tickets easier, and upgraded our onboard Wi-Fi platform to help our customers pass the time when traveling.
The new Greyhound
Our customers have seen our transformation over the last couple of years with the introduction of our new fleet of beautiful blue buses, all equipped with extra legroom, leather seating, onboard Wi-Fi and personal power outlets. With the close of 2014 upon us, we’re proud to say nearly every coach in our fleet is blue.
But our buses weren’t the only things we have continued upgrading this year – we’ve expanded our popular Greyhound Express service to new markets and built new state-of-the-art terminals in cities across the country, including Raleigh and Seattle, and joined new intermodal facilities that connect our customers with multiple modes of transportation. We also broke ground on new terminals that are under construction including Baltimore.
As we reflect on our amazing 2014, we want to thank you, our customers, for helping make our last century of bus travel possible. Without you, there would be no Greyhound.
We wish you and yours a fantastic new year and here’s to another century of service!